Customer Stories

See How the World's Best Brands are Driving Customer-Centric Growth

See how customer-centric teams use Unified Customer Intelligence to unlock their customer reality, drive retention, and improve their customer experience

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Brooklinen

Evolve

Freetrade

Getir

Tend

Rakuten Viki

Survey Monkey

Uber

Hello Fresh

Booking.com

Zappos

Amazon

MeUndies

Zendesk

Vestaire Collective

Varo

Chattermill customer photo

“Chattermill enables us to truly connect with our customers and identify complex pain points”

Kirsty Macdonald,
Head of CX, Bloom & Wild

See what our customers are doingwith Unified Customer Intelligence

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ManoMano

Analysing over 1 million customer feedback conversations in 6 different languages per year

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Cleo

Cleo built one of it's most popular features to date using Chattermill insights

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Bloom & Wild

Bloom & Wild uses a 97% increase in NPS to drive revenue growth

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Goodiebox

Goodiebox leverages Chattermill's Conversations Analytics to champion customer-centrcity

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Wise

Transferwise drives product and service ROI with Chattermill

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Moo

Boosting product NPS over 200% by combining sources of feedback.

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See Unified Customer Intelligence in action

See the customer reality with Unified Customer Intelligence.