Reviews.io

Connect your Review.io data to Chattermill and analyse customer feedback and conversations with our platform making it easy to find actionable insights.

User researchers, Product Managers and CX analysts can analyse Review.io feedback at scale with our custom trained AI – surfacing the most critical themes that are driving positive and negative net sentiment. You can use the in-depth analytics capabilities to build custom charts and dashboards to dive deep into customer feedback across different customer segments. It's never been easier to find out why people love using your product and what holds people back from enjoying your product.

Customer service managers can easily track feedback and set alerts to notify you when issues that you care about surface among your customer base – and we have integrations to ensure you can react quickly and track issue resolution.

Reviews.io is a leading provider of review collection and eCommerce solutions and helps companies attract new customers by displaying feedback on your website, Google or social media pages. Chattermill allows you to analyse all your reviews in one place, and match-up common customer pain points across a variety of different channels.

In order to pull in your review data from Reviews.io, we'll need your Store ID and API key which you can find by following the steps below:

• Log in to your Reviews.io account
• Navigate to Company Setup >> Publishing Reviews
• Go to Publishing API and click Get Code
• Your Store ID and API Key will be under the API Credentials section.